Critter Conduct
The
Critter
Companion, LLC
®
"For Creature Comfort" TM
TM
     Cardinal Rules

The Critter Companion requires that you contact us AFTER you have come home
from a trip and have seen your babies.  You may call, email or text --- we just want
to confirm that you are with them again.  Note:  we WILL keep coming as scheduled
until we receive notification telling us you're home.  This provides peace of mind for
you if your flight is delayed and peace of mind for us knowing you're back.  If we
make a trip and were not informed you are there please be advised you will still be
charged.  

The Critter Companion reserves the right to refuse service to any animal that, in
its sole determination, is deemed too aggressive to handle, too undisciplined to
effectively care for, or who otherwise may be a danger to themselves or others.  
Also, we require all dogs to have a valid City of Dallas license tag and be current on
vaccines such as rabies, distemper and parvo.

We will NEVER walk your dogs off leash, regardless of the circumstances, and
request all cats and dogs have proper identification.  We will always contact you if
there is a problem or if we have any questions.  

     
Reservations

It is courteous and helpful to make a reservation at least one week in advance in
order for us to guarantee care for your pets.  We also recommend making your
holiday reservations as soon as possible, as Christmas has been known to fill up in
July!  If you are a new client please take into account that an initial interview,
contract signing, and key exchange must occur prior to the start of our services.

     
Cancellations

Major holidays (Christmas, Easter, Thanksgiving, New Year's, Independence Day,
Memorial Day and Labor Day) that have been booked must be cancelled at least
two weeks prior to the arranged start date or 20% of the total trip fee must be
paid to help compensate for business lost.  At the same time, should you return
home from a trip early a credit will be issued for the unused number of visits.

     
Payments

Payment is due at the time services are rendered.  We accept cash, checks and
credit card payments on line.  Checks should be made payable to "The Critter
Companion" and left along with any notes or special instructions you would like us to
follow.

     
Rates

The Critter Companion does not charge per critter or per mile; rather the charge
is based on the amount of time spent with your babies.  

Regular 30 minute visits:  $25
45 minute visits:  $37.50
1 hour visits:  $50
Overnight stays:  $70

We strive to provide outstanding, affordable services to both you and your pets.  
References are available upon request.  The Critter Companion pledges to care for
your creature's comfort as if they were our own.
214-503-PAWS
Professional In-Home Pet Care
Serving Dallas & The Park Cities
Proud Member of Pet
Sitters International
and the Proactive Pet
Sitters Association

Bonded and Insured